To keep your faith-inspired clothing looking its best and lasting longer, please follow these care instructions:

Washing Instructions:

• Machine wash cold (30°C or below) with like colors
• Turn garments inside out before washing to protect the design
• Use mild detergent - avoid bleach or fabric softeners
• Wash with similar fabrics to prevent pilling

Drying Instructions:

• Tumble dry on low heat or hang dry for best results
• Remove promptly to prevent wrinkles
• For hoodies, reshape while damp and lay flat to dry if possible

Special Care for Prints:

• Always wash printed items inside out to preserve the design
• Avoid ironing directly over printed areas
• If ironing is needed, use low heat and place a cloth between the iron and the print

Fabric-Specific Care:

• Cotton T-Shirts: Gentle cycle, cold water, low heat drying
• Hoodies (Cotton/Fleece blend): Cold wash, low tumble dry or air dry to maintain softness

General Tips:

• Wash new items separately for the first few washes
• Don't overload your washing machine
• Store on hangers or folded to prevent creasing

Following these care instructions will help maintain the quality, comfort, and message of your faith-inspired apparel for years to come! 

Custom Design Services: We love helping spread faith through personalized apparel! Here's what we offer for custom designs:

What We Can Do:

• Custom text with biblical verses or faith-based messages
• Personalized designs for church groups, youth ministries, or events
• Bulk orders for congregations, Bible study groups, or Christian organizations
• Custom color combinations from our available options
• Size modifications for group orders

Design Process:

1. Contact us with your custom design idea or requirements
2. We'll discuss your vision, timeline, and pricing
3. Design mockup provided for your approval
4. Once approved, we'll process your custom order
5. Same 12 business day processing time applies for individual custom orders

Bulk Order Benefits:

• Special pricing available for orders of 10+ items
• Perfect for church events, mission trips, or group activities
• Coordinated designs to unify your group's message
• Bulk orders take longer than standard processing - specific timeline will be provided in your quote

Design Guidelines:

• All designs must align with Christian values and positive messaging
• We reserve the right to decline designs that don't fit our brand mission
• Original biblical verses and faith-based content welcomed
• Copyright-protected content cannot be reproduced

Pricing:

• Custom design fees vary based on complexity
• Bulk order discounts available
• Contact us for a personalized quote based on your needs

Timeline:

• Custom designs require additional time for creation and approval
• Allow extra time beyond our standard 12 business day processing
• Bulk orders have extended timelines - details provided in your custom quote
• Rush orders may be available for additional fees

Getting Started:

• Email us with your custom design ideas
• Include details about quantity, preferred colors, and timeline
• We'll respond with options and pricing within 2-3 business days

Questions? Ready to create something unique for your ministry or group? Contact us to discuss your custom faith-inspired apparel needs! 

We accept the following payment methods to make your shopping experience as convenient as possible:

Digital Wallets

• Shop Pay (save your payment info for faster checkout)
• Apple Pay
• Google Pay

Credit & Debit Cards

• All major credit cards including Visa, Mastercard, and American Express
• Debit cards

All payments are processed securely through Shopify's encrypted payment system. Your payment information is never stored on our servers and all transactions are protected by industry-standard security measures.

For Australian customers, we also support local payment methods where available. All prices are displayed in Australian Dollars (AUD).

If you have any issues with payment processing, please contact us and we'll be happy to help resolve any concerns.

We offer a comprehensive range of sizes to ensure the perfect fit for everyone:

Adult Sizes:

• Small (S)
• Medium (M)
• Large (L)
• Extra Large (XL)
• 2X Large (2XL)

Youth Sizes:

• Extra Small (XS)
• Small (S)
• Medium (M)
• Large (L)
• Extra Large (XL)

Sizing Guide: Our apparel runs true to size. We recommend ordering your usual size for the best fit. All our t-shirts and hoodies are unisex sizing.

Need Help Choosing? If you're unsure about sizing or fall between sizes, we generally recommend sizing up for a more comfortable, relaxed fit. Our hoodies are designed with a comfortable, cozy fit in mind.

Size Chart: For specific measurements, please refer to the size chart available on each product page. Measurements may vary slightly between different garment styles (t-shirts vs hoodies).

Questions? If you have any questions about sizing or need specific measurements, please don't hesitate to contact us. We're here to help ensure you get the perfect fit for your faith-inspired apparel!

• T-Shirts: Classic fit, unisex sizing, perfect for everyday wear
• Hoodies: Relaxed fit with oversized pouch pocket, cozy and comfortable
• Youth Items: Specially designed for kids with faith-forward messages

Materials & Quality:

• T-Shirts: 100% Combed Ring Spun US Cotton for softness and durability
• Hoodies: Lightweight Reflex fleece with soft cotton face for comfort and warmth
• All fabrics are carefully selected for print quality and long-lasting wear
• Double-needle stitching on sleeves and hems for added durability

Design Features:

• All designs feature faith-inspired messages and biblical references

Sizing & Fit:

• Unisex sizing for adult items (runs true to size)
• Youth sizes available for kids
• Relaxed, comfortable fit designed for everyday wear
• Check individual product pages for detailed size charts

Color Options:

• Wide variety of colors available including classics like Black, White, Navy Blue
• Specialty colors like Heather Grey, Military Green, Dark Chocolate, and more
• Colors may vary slightly from screen display due to monitor settings

Care Instructions:

• Machine washable for easy care
• Designed to maintain shape and print quality with proper care
• See our care instructions for detailed washing guidelines

Custom Made:

• Each item is specifically made for your order
• This ensures freshness but means no two items are exactly identical
• Processing takes 12 business days due to custom production

Questions? Contact us for specific product details, material questions, or design information!

We're excited to share our faith-inspired apparel with customers around the world! Here are our shipping details:

Domestic Shipping (Australia):

• We offer multiple shipping options within Australia
• Standard shipping available nationwide
• Express shipping options for faster delivery
• All orders are processed and shipped from our Australian location

International Shipping: We proudly ship to many countries worldwide, including:

• United States & Canada
• United Kingdom & Ireland
• European Union countries (France, Germany, Netherlands, Italy, Spain, Portugal, Denmark, Finland, Sweden, Norway, Poland, Czech Republic)
• New Zealand

Processing Time:

• Orders are processed within 12 business days from the time of purchase
• You'll receive a tracking number once your order ships
• Processing may take slightly longer during peak seasons or holidays

Shipping Costs:

• FREE SHIPPING on orders over $100 AUD! Australia only
• For orders under $100, shipping costs are calculated at checkout based on your location and selected shipping method
• Additional free shipping promotions may be available from time to time

Tracking Your Order:

• All orders include tracking information
• You'll receive an email with tracking details once your order ships
• Track your package directly through the carrier's website

Questions About Your Order? If you have any questions about shipping or need to make changes to your order, please contact us as soon as possible. We're here to help ensure your faith-inspired apparel reaches you safely!

Note: Delivery times may vary based on location and current shipping conditions. Please allow 12 business days for processing plus shipping time for total delivery estimate. 

Countries We Ship To: We're excited to share our faith-inspired apparel globally! We ship to:

• North America: United States, Canada
• Europe: United Kingdom, Ireland, France, Germany, Netherlands, Italy, Spain, Portugal, Denmark, Finland, Sweden, Norway, Poland, Czech Republic
• Oceania: New Zealand

Shipping & Processing:

• All orders are processed within 12 business days from our Australian location
• International shipping times vary by destination (typically 7-21 business days after processing)
• Tracking information provided once your order ships
• Shipping costs calculated at checkout based on your location

Pricing & Currency:

• All prices displayed in Australian Dollars (AUD)
• Your bank or payment provider will handle currency conversion
• Free shipping on orders over $100 AUD do not apply to international orders.

Customs & Duties:

• International customers are responsible for any customs duties, taxes, or fees imposed by your country
• These charges are determined by your local customs office, not by us
• Packages are marked with accurate product values as required by law

Returns & Exchanges:

• Same return policy applies only for defective items or our errors
• International customers cover all return shipping costs
• Items must clear customs and arrive in original condition
• Contact us within 14 days of delivery for any issues

Payment Methods:

• All major credit cards accepted
• Shop Pay, Apple Pay, and Google Pay available for international orders
• Secure checkout with currency conversion handled automatically

Customer Support:

• We're here to help with any questions about international shipping
• Response times may vary due to time zone differences
• Email us for assistance with customs forms or shipping inquiries

Delivery Tips:

• Ensure someone is available to receive your package
• Some countries require signature confirmation
• Check with your local postal service for any delivery requirements

Questions? Contact us for specific information about shipping to your country or any international ordering concerns! 

We want you to love your faith-inspired apparel! Here are our return and exchange guidelines:

Return Policy:

• Returns are accepted for defective items or errors on our part
• Items must be reported within 14 days of delivery
• Items must be in original condition with tags attached

What Can Be Returned:

• Items with manufacturing defects
• Incorrect items sent due to our error

What We Can't Accept:

• Size exchanges
• Returns for change of mind
• Items that have been worn, washed, or altered

About Sizing:

Each item is specially made for you when you order. This means we're unable to offer size exchanges, as each piece is custom printed

We provide detailed size charts and measurements on every product page to help you choose the perfect fit

If you're between sizes, we recommend checking our sizing guide or contacting us before ordering

Our Commitment:

• Quick refund processing (5-7 business days) for defective items or our errors
• Quality printing on every custom-made piece
• Helpful pre-order support to ensure you're confident in your size choice

Questions? We're here to help with sizing questions before you order! Contact us anytime - we want you to feel confident choosing the right size for your faith-inspired apparel.

Placing an Order:

• Browse our faith-inspired apparel collection
• Select your preferred size and color for each item
• Add items to your cart and proceed to checkout
• Choose from our available payment methods (Shop Pay, Apple Pay, Google Pay, or credit card)
• Complete your shipping information and place your order
• You'll receive an order confirmation email with your order details

Customer Accounts:

• Creating an account is optional but recommended for easier future shopping
• With an account, you can track your orders, view order history, and save your shipping information
• You can check out as a guest if you prefer not to create an account
• Account creation is available during checkout or anytime on our website

Order Tracking:

• All orders receive tracking information once shipped
• You'll get an email with tracking details after your order is processed (within 12 business days)
• Track your package directly through the carrier's website using the provided tracking number

Order Changes:

• Contact us immediately if you need to make changes to your order
• Once orders enter production changes may not be possible
• We'll do our best to accommodate requests received quickly after ordering

Account Benefits:

• Faster checkout for future orders
• Order history and tracking in one place
• Save multiple shipping addresses
• Easy reordering of favorite items

Need Help?

• Contact us with any questions about ordering or your account
• We're here to help ensure your shopping experience is smooth and your faith-inspired apparel reaches you perfectly!

Remember: Each item is custom printed just for you, so please double-check your size selection before completing your order. 

Getting in Touch: We're here to help with any questions about your faith-inspired apparel! Here's how to reach us:

Email Support:

• Send us an email for any inquiries or concerns
• We respond to all emails within 2-3 business days
• Include your order number for faster assistance with existing orders

What We Can Help With:

• Product questions and sizing guidance
• Order status and tracking information
• Custom design inquiries and bulk orders
• Returns for defective items or our errors
• Payment and shipping questions
• Care instructions and product details

Before You Contact Us:

• Check our FAQ section for quick answers to common questions
• Have your order number ready if asking about an existing order
• Review our size charts if you have sizing questions
• Check your spam folder if you haven't received our response

Response Times:

• Email responses within 2-3 business days
• Custom design quotes provided within 2-3 business days
• Order confirmations sent immediately after purchase
• Tracking information provided once orders ship

Business Hours:

• We operate on Australian business hours (AEST/AEDT)
• International customers: please allow for time zone differences
• We process emails Monday through Friday

Order Support:

• Contact us immediately if you need to make changes to your order
• Once orders enter production, changes may not be possible
• We'll do our best to accommodate requests received quickly

Our Commitment:

• Friendly, helpful customer service
• Quick responses to your questions
• Support throughout your entire shopping experience
• Assistance with any concerns about your faith-inspired apparel

Ready to Get in Touch? We'd love to hear from you! Whether you have questions, need support, or want to share how our apparel has blessed you, don't hesitate to reach out.